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Wellbeing Practices

Clean + Safe Certified

We are delighted to welcome you back to The Ranch at Laguna Beach. The health and comfort of our guests is paramount to our team and we are truly honored by the trust you place in us, each time you stay.

Below you'll find wellbeing practices and modified resort experiences you may anticipate when you arrive and during your stay. To provide our guests with greater peace of mind, we are proud to announce that we were named one of the first hotels in the world to receive a Forbes verification with Sharecare Health. The health certification is based on 360 standards from health practices and cleaning products to resort experiences.   

Whenever you feel ready, we await to your arrival! 

 

 


Resort-Wide Updates

  • In collaboration with local and national health experts, our property is sanitized and maintained with daily cleaning to ensure our guests are safe and comfortable.
  • We welcome a new team of Sani-Czars who will oversee and champion sanitization protocols throughout the resort.
  • Hand sanitizing stations are available throughout the property.
  • Aranet4 sensors have been installed throughout the property to monitor air quality and air re-circulation .
  • A wellbeing amenity is provided upon check-in including a travel-sized, CDC-approved hand sanitizer and disposable masks.
  • OC Health legally requires that a face mask or covering be worn in public areas. Face masks are available upon request.
  • The health of our team members is being carefully monitored with daily temperature checks.
  • Guests will find floor markers and signage throughout the resort for directions on physical distancing.
  • Elevator buttons are sanitized every hour and the number of guests per elevator is limited.

Guest Rooms

  • Our guest rooms were built with individual heat, ventilation and air conditioning systems. This structure ensures that any possible airborne elements are not transferred between rooms through a climate system.
  • The guest rooms have been redesigned without decorative pillows, magazines and multi-use amenities to allow for greater peace of mind.
  • Microwaves have been temporarily removed from our guest rooms.
  • Disposable paper cups will temporarily replace glassware and coffee cups.
  • Small fridges will be sanitized after each guest.

Arrival and Departures

  • Doors throughout property will be propped open, or graciously opened by a team member.
  • Bell carts are sanitized to a gleaming finish before each guest arrival.
  • Arrivals will be conveniently staggered so each guest can safely social distance during their expedited check-in.
  • Room keys are sanitized using CDC-approved disinfectant.
  • Guests will receive a final bill via email prior to departure, allowing them to skip the Front Desk checkout process.

Housekeeping

  • Rooms are thoroughly cleaned prior to guest arrival with CDC-approved disinfectants and electrostatic sprayer technology.
  • Linens and towels continue to be washed and refreshed in accordance with CDC guidelines.
  • Laundry and linens will be bagged in guestroom to eliminate excess contact in transit.
  • Housekeeping services will be offered according to guest preference for daily, drop or no service:
  • Daily Service: Our team will access your room once daily to provide make-up service.
  • Drop Service: Our team will pick up and drop fresh linen, towels and amenities upon request.
  • No Service: Our team will not disturb your stay with housekeeping service.

Dining

Harvest

  • Our restaurant has always been a favorite for locals and visitors and to ensure a comfortable and safe dining experience, Harvest Restaurant will reopen indoors in accordance with state and local guidelines. Experience unparalleled service, magnificent views and legendary ambiance. 
  • Tables and chairs removed in the dining room to limit restaurant occupancy to 25% and allow for physical distancing without detracting from ambience.
  • Face coverings are required and enforced for staff and guests.
  • Reservations are strongly recommended. 
  • Table turn times are increased to ensure proper sanitation protocols.
  • Glass partitions installed at host stands for staff and guest safety.
  • Silverware will be rolled in napkins, straws are individually wrapped.
  • Menus are revised to reduce back of house density, while still providing the fresh, seasonal California comfort cuisine guests know and love.
  • Menus are single-use, disposable and printed on recycled paper.
  • All surfaces sanitized at least once per hour by a member of the resort’s dedicated Sani-Czar team.
  • Restaurant hosts guide physical distancing at entrances, waiting areas, and queues. Floor distancing markers are in place to guide distancing. 

The Porch

  • Face coverings are required and enforced for staff and guests.
  • Distancing is monitored and enforced on The Porch to prevent crowding or large gatherings. 
  • Tables and chairs reconfigured for increased physical distancing.
  • All self-service condiments and utensils will be removed and available from servers.
  • Table turn times are increased to ensure proper sanitation protocols.
  • Silverware will be rolled in napkins, straws are individually wrapped.

In-Room Dining 

  • For in-room dining, all food will be served with individually wrapped flatware, condiments will be provided in single-use containers.
  • Room service will be prepared as a to-go order and dropped fresh in front of guest rooms.

Pool

  • Chaise lounge and side tables are physically distanced between parties and will be sanitized after each use.
  • Poolside food and beverage service will be available as a to-go order with individually wrapped condiments and utensils.
  • Towel racks are sanitized at least once per hour.

Fitness Center

  • Fitness equipment is positioned to provide for physical distancing.
  • Maximum of 3 guests will be permitted at the fitness center at one time.

Golf

  • Face masks or covering is required at check-in, tee off and after play.
  • Physical distancing is required and playing through will not be permitted.
  • The course will be walking only.
  • To ensure guest, staff and community safety the course will have special playing conditions.

Spa

  • All services will be by appointment only.
  • Additional guests and children will not be permitted in the spa for the safety of guests and team members.
  • Guests must sanitize hands and complete an infrared temperature check before entering the spa.
  • A mask or face covering is mandatory for staff and guests and physical distancing will be enforced.
  • Medical grade UV light is used throughout spa for sanitation
  • No magazines will be available at this time.
  • Contact-less payment will be offered.
  • Surface sanitation is completed every 30 mins.
  • No steam will be used at this time in facial treatments.

Activities

  • Resort Programming including birds of prey, our farm tour, junior explorers and stargazing are currently on pause. We look forward to bringing these experiences back as soon as possible.

Please contact our Guest Services Team if you have any questions at [email protected] or (949) 499-2271.


Featured Offers

Springtime Getaway

Press pause to welcome Spring with a restorative stay at The Ranch. Our outdoor oasis invites all for verdant canyons views and farm-to-fork foods or stroll to the beach for sun, sand and sustainable seafood at our oceanfront cafe.

Includes:
20% off room rates and a $50 resort credit per stay

Valid for stays Sunday through Thursday from March 1 – May 31, 2021. 

Learn More

Laguna Summer Escape

Reserve time to truly relax and retreat to our canyon oasis. Stay for three or more nights and enjoy fresh California fare or laid-back links on the house. 

Includes:

  • $100 resort credit (per stay) towards dining at Harvest, Room Service, Lost Pier Cafe, Ben's Pantry or tee times at Ben Brown's

Valid for stays Sunday through Thursday from June 1- September 2, 2021.

Learn More